AI, applied. Here is exactly what it does today.
We use AI where it removes work and keeps a person accountable. This page is specific on purpose: what AI does for our clients, and where a person stays accountable.
Four things AI does for our clients right now.
AI-assisted engineering on every application
Claude works as a first-class engineer under human direction. A person is accountable for every change. This is why we ship in weeks and price the way we do.
Automated reviewers
Code is checked by automated reviewers before it ships, on top of the human review.
AI ticket triage
An agent reads every new support ticket within the hour, asks the client for missing detail and routes it to the right person.
AI summaries in the archive product
Documents and case histories summarised so a 25-year archive can be read, not just stored. CaseViewer.
Three more, built to your process.
Each is delivered as a fixed-scope project, on the same safeguards as everything else on this page. On the phone as well: an AI receptionist that answers every call, books appointments and puts urgent calls through.
A WhatsApp and SMS assistant
Answers your clients' customers about case status, invoices and quotes over WhatsApp or SMS, scoped strictly to what that person may see. Two-way WhatsApp.
Ask your case history
Plain-English search across your firm's private records, with every answer linked to the entry it came from.
AI-drafted documents
Drafted from your templates into a review queue, checked by a person before anything leaves the building.
Figures from code, not from the model.
Reads are free, writes need a person's yes. Every action is logged and reversible where reversal is possible. Anything that touches safety or a complaint goes to a person with a written summary. AI with Proclaim.
Ask us what AI would change in your process.
We will tell you where it wouldn't.
0800 246 1101 · hello@prolink.io