16 systems, one way of building.
Every project here was scoped, built, hosted and supported by the same team. Each page says what the problem was, what we built, what it plugs into and what changed.
Stowe Insights
Understanding why new-business enquiries did not convert meant a person listening to hundreds of recorded calls spread across three separate phone systems.
Stowe Family Law · LiveFlute for Smurfit Westrock
A customer enquiry for packaging moved between Sales, Design, Graphics and Commercial by email, spreadsheet and word of mouth. Nothing followed the job, and a sales rep could not answer 'where is my enquiry' without asking around.
Smurfit Westrock · Live since September 2026, iteration 1 of 4CaseViewer
A law firm retiring its old case management system still needed staff to look up historic cases, so it faced paying to keep a dead system alive just to answer questions about closed files.
Consilia Legal · LiveDriverSure and MyDrivingPassport
Fleet drivers had no way to report an accident or prove a vehicle check from the roadside, so compliance evidence and first notification of loss depended on phone calls, email and office staff running reports.
DriverSure · LiveCogent Hire Portal
Accident victims and partner insurers completed hire and credit repair paperwork on paper, so staff re-keyed every agreement and referral into Proclaim by hand.
Cogent Hire · LiveReport Hawk
Booking a medical expert for an injured claimant and getting the report back meant phone calls, paper diaries and Word documents, with nothing joining the booking to the report to the invoice.
SK Medical · Live, V1; rebuild on the Prolink platform plannedStowe Client Portal
Family law clients gave their case-opening details and Form E financial disclosure on paper or over the phone, so fee earners spent paid hours dictating and re-keying answers into Proclaim.
Stowe Family Law · LiveStowe Payments Portal
Clients could only settle legal fees by reading card details to staff over the phone in office hours, and every payment then had to be re-keyed into the case ledger.
Stowe Family Law · LiveStowe Review Automation
A member of staff kept every client review from three platforms in a hand-maintained spreadsheet, guessing which lawyer and office each one belonged to.
Stowe Family Law · LiveStowe Review Requests
Asking a finished client for a review depended on a fee earner or a marketer remembering to do it, so invitations were missed and landed against the wrong office.
Stowe Family Law · LivePay Weekly Carpets
A pay-weekly flooring and blinds retailer needed one system to take a lead, price a job in the customer's home, sign a credit agreement, collect small weekly card payments and chase the ones that failed.
Pay Weekly Carpets · 2016 to 2020, archivedA2Z Floors
Flooring shoppers do not know how much to order, so a UK online retailer needed a shop that works out the quantity and price for them and takes payment without an account.
A2Z Floors · ArchivedQuick Quotes
Small trade businesses were quoting on paper and PDF with no idea whether the customer had even opened it, let alone accepted.
Fullstack Software, a Prolink product · 2023 to 2024Fullstack CRM
A software vendor needed one platform to run its client companies, its branded quoting product and its original XML data-broker engine, with billing and a full audit trail behind all of it.
Fullstack Software, a Prolink product · LiveForge Strategy Lab
Retail and prop-firm gold traders want to prove a strategy works before risking money, but building, testing and running one usually means writing code and wiring up a broker yourself.
Forge Strategy Lab, a Prolink venture · Alpha, 2026Prolink Hub
Running a multi-application software business meant support, client email, billing, monitoring and per-app logins were scattered, and every client user needed a separate password for each application.
Prolink, the platform every client runs on · LiveBring us the spreadsheet.
If your team runs on a process everyone knows should be software, that is the conversation.

