Case management that works on day one, because it was built with people who do the work.
Not a screen builder you configure yourself. A system for one kind of work, designed with practitioners, running on the Prolink platform with its sign-in, portal, audit and support already there. Not on sale today. This page is an invitation to help build it.
A working mediation system the day you sign up.
Built with a working mediation practice.
Parties and roles
Mediator, parties, legal representatives, referrers, observers. Each sees exactly what they are entitled to.
Four-scope confidentiality
Private to the mediator, shared with one party, shared with both, shared with the firm. On every record, every note, every document.
Per-party communication threads
One thread per party, never crossed. Email in and out, threaded against the matter.
Sessions
In person, remote or hybrid. Scheduling, attendance, outcomes.
Versioned documents
Role-based access, versioning, checksums. Nothing shared by accident.
Conflict checks, outcomes, light practice management
What a mediation practice needs and nothing it doesn't: no court filing, no litigation workflow, no automation that replaces a mediator's judgement.
Sector products on a shared chassis.
Housing disrepair, then motor finance redress, then employment, each on a shared bulk-claim chassis: case templates, a deadline engine, document generation, court bundles. Each will be built with a design partner from that field. If that is you, say so below.
Join the design group.
We are building this with a small group of UK mediation firms. If you would switch, tell us what would make you.